Network Monitoring

Strengthen Your Business With Proactive Network Monitoring

Every business has unique monitoring requirements. At EPK Solutions, we tailor our network monitoring services to match your specific needs. Use our calculator to input the devices you need covered and receive a rough cost estimate. From there, we’ll refine the details to deliver best-in-class network monitoring for your business.

• Real-time performance tracking
• Bandwidth utilization analysis
• Server health monitoring
• Network device status checks
• Automated alert systems
• Traffic pattern analysis
• Application performance monitoring
• Security threat detection

Network problems can disrupt your business operations and cost you money. Reach out to us today for a tailored monitoring solution that fits your specific needs.

Onboarding will include

• Installation of EPK’s Remote Network Monitoring tool
• Creation of the “Site Down” alert and direction of that alert to one (1) customer representative
• Testing and refinement of alerts, notices, and connectivity to supported devices
• Assessment and documentation of your maintenance schedule/patching for covered devices
• Creation of a mutually agreed-upon maintenance/patching schedule

Standard Package Toolset Will Include

• Remote Network Monitoring Software
• PSA Ticket Integration with Remote Network Monitoring Software
• Asset warranty & replacement aggregation tool
• Client Documentation Library

Contract Coverage Will Include

• Tools & monitoring for covered devices
• Installation of EPK’s agent-based RMM (Remote Managed Monitoring) tool for monitoring and alerting
• Installation and tuning of EPK’s Network Monitoring tool to the customer’s environment
• Reporting for all covered hardware (frequency determined by the customer)

Network Support
EPK will provide full support for the customer network, including switches, firewalls, SD-WAN appliances, and wireless environments:

• Service delivery interruption root cause analysis
• Edge device monitoring
• Up/down monitoring for network devices
• Log monitoring for devices
• Service monitoring
• NTP monitoring
• Tunnel monitoring
• Packet monitoring
• Bandwidth utilization monitoring
• Backup of network device configurations
• Version-controlled configuration backups

ISP Service & Support

• Configuration and changes to existing VPN tunnels
• Vendor support
• Device replacement
• Device recovery
• Support for firewalls, switches, SD-WAN appliances, and wireless solutions
• Minor network design changes
• Access list entry creation
• Port forwarding configuration
• Troubleshooting connectivity issues
• Logging and monitoring updates
• Assistance with new network terminations (VLAN interface configuration)

Wireless

• Bandwidth monitoring review through controllers
• Resolution of reported wireless issues
• Network diagram creation and maintenance
• Firmware updates for all covered devices 

There are exclusions, and for a complete list of those exclusions, please request a quote.

Network Monitoring Keeps Your Business Protected

Many businesses only realize they need network monitoring after something goes wrong. Proactive monitoring helps identify and resolve issues before they impact your operations. Here's why implementing professional network monitoring is essential for your business network:

• Prevention of costly network downtime
• Early detection of security vulnerabilities
• Optimization of network resources and bandwidth
• Improved overall IT infrastructure performance
• Documentation of network trends for future planning
• Reduced IT support costs through preventive maintenance
• Enhanced compliance with industry regulations
• Protection against data breaches and unauthorized access

Modern businesses cannot afford network disruptions. Our monitoring solutions create a protective shield around your digital infrastructure, ensuring continuous operation even when threats emerge.

Why Choose EPK Solutions

When selecting a partner for your network monitoring needs, experience and reliability matter. EPK Solutions stands apart from other IT providers with advantages that directly benefit your business. Here's why we're your top choice:

• Over 88 years of combined experience in the IT industry
• 24/7 monitoring for backup systems
• Video consultations available for immediate assistance
• Upfront pricing with no hidden fees
• First month free for new managed service customers
• Emergency responses with remote support
• Both remote and on-site support for urgent issues
• Flat-rate IT and managed services for predictable budgeting
• Manufacturer warranties on all equipment
• Locally owned since 2014 with deep community connections
• Easy contracts and terms without long-term commitments

EPK Solutions is genuinely invested in the uptime, data security, and overall performance of your business technology. Our monitoring solutions adapt to your specific industry requirements and growth plans, providing scalable protection that evolves with your company.

Contact Us

Network monitoring is a critical component of your business continuity strategy, not something to consider later. At EPK Solutions, our team will implement a comprehensive monitoring system tailored to your specific network architecture and business requirements. Our team will configure alerts, establish baselines, and create response protocols that minimize disruptions.

EPK Solutions serves businesses throughout Westminster and Colorado's Front Range with reliable, professional IT services designed for organizations that cannot afford downtime. Our monitoring solutions work silently in the background, constantly checking your systems and alerting our team to potential issues before they affect your operations. Contact us today to schedule a network assessment!